I recently received a call from the grandparents of a small child who realized at the last minute that their out of state grandson, who cannot swim, would be visiting for the holidays and that they have a swimming pool without protection. The big problem they were trying to solve was that it was Christmas Eve. Their son and family were on their way to Tampa and they couldn't get a pool fence company on the phone, let alone a company to install a fence at the last minute.
In a panic the homeowner asked her neighbor who installed her pool fence. The neighbor found her Pool Guard warranty paperwork on which I had written my cell phone number on and gave it to her. She called and explained her dilemma. We were about to close for the holidays, but I felt it wouldn't be right to not help a customer on Christmas Eve. I agreed to come directly to her with an installation truck to make sure the pool fence was installed on time. We finished installing the pool safety fence shortly after her grandson arrived. The customer was extremely happy and Pool Guard of Tampa Bay made a raving fan for life.
Kevin Post
Pool Guard of Tampa Bay
0 comments:
Post a Comment